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Best prompts for ChatGPT Marketing using customer engagement

12 practical, copy-ready prompts to create customer-engagement marketing content: segmentation, onboarding, reactivation, chat flows, social calendars, surveys, recommendations, objection handling, loyalty programs, A/B testing, churn interventions, and live-chat training. Each entry includes a concise explanation, a direct prompt to paste into an LLM, a realistic example output, and recommended AIs.

GPT-5
Claude Opus 4
Claude Sonnet 4
Gemini 2.5 Pro
Gemini 2.5 Flash
You've probably stared at that blinking cursor, wondering how to get ChatGPT to create marketing content that actually converts instead of generic fluff that sounds like everyone else. The frustration is real when you know AI could transform your customer engagement, but you're stuck crafting the same vague prompts that deliver mediocre results. What if you had the exact 12 prompts that marketing pros use to create campaigns that genuinely connect with customers and drive measurable results?
This collection gives you 12 battle-tested, copy-ready prompts that solve your biggest customer engagement challenges, from behavioral segmentation and onboarding sequences to churn prevention and loyalty programs. Each prompt comes with clear explanations, realistic examples, and recommended AI tools so you can immediately start creating professional-grade marketing content. Instead of spending hours tweaking prompts and getting disappointing outputs, you'll have campaigns running within minutes that actually move the needle on engagement, retention, and revenue.
1
Behavioral Customer Segmentation + Message Map
You are a marketing strategist. Given these behavioral signals: 1) frequency of product use per week (0, 1-2, 3+), 2) average order value (low/medium/high), 3) feature adoption (core features used Y/N), 4) recency (last active days), create 4 actionable customer segments with names, definitions, estimated sizes (as %), priority, and recommended engagement strategies. For each segment provide: 3-message sequence per channel (email, push, SMS) with subject lines/openers, copy (1-2 short paragraphs or 1-2 sentences for push/SMS), ideal send timing relative to last activity, two personalization tokens to use, and one KPI to track. Deliver as a concise bullet list suitable for immediate use by a growth team.
Create clear segments from product usage data and a tailored multi-channel message map (email, push, SMS) for each segment with timing and KPIs.
2
5-Email Onboarding Sequence for New Users
Write a 5-email onboarding sequence for new users of a SaaS project-management app. For each email include: goal, subject line (max 60 chars), preview text (max 80 chars), 2-4 sentence body with personalization (tokens like {{first_name}}), primary CTA and secondary CTA, ideal send timing after signup, and one metric to track. Include microcopy for the top of the product onboarding modal to match the email tone.
Generate a goal-driven, personalized onboarding email sequence with subject lines, preview text, concise body copy, CTAs, and tracking suggestions.
3
Reactivation Campaign for Dormant Customers
Design a 4-message reactivation campaign for customers inactive 90+ days for an e-commerce brand. Include channel, day to send, concise copy, 2 incentive options (percent discount and free gift), subject lines/headers, one A/B test idea per message, and expected KPI lifts (conservative and optimistic). Keep copy customer-centered and include a short fallback message if offer is ignored.
Produce a 4-message multi-channel reactivation campaign including incentive options, urgency language, A/B test suggestions, and expected metrics.
4
Lead-Qualifying Chatbot Conversation Flow
Build a conversation flow for a website chatbot to qualify B2B leads for a demo. Provide: opening message, 6 branching questions (with expected user answers), a simple scoring system (points per answer), thresholds for 'MQL', 'low-fit', and 'needs nurturing', handoff triggers to sales (including when to ask for phone/email), 3 fallback responses, and short suggested replies for a human rep when taking over.
Create a structured chat flow for a website chatbot to qualify leads, with branching logic, qualifying questions, scoring, and handoff triggers.
5
30-Day Social Media Engagement Calendar
Create a 30-day social media calendar for Instagram and LinkedIn aimed at growth-stage B2B SaaS founders. For each day provide: one-line post copy, creative brief (image/video idea, length), 3-5 hashtags, CTA, best post time (local/weekday guidance), and a target engagement metric for that post. Prioritize thought leadership, product tips, customer stories, and lead-gen hooks.
Provide a day-by-day content calendar with post copy, creative briefs, CTAs, hashtags, best times, and engagement goals tailored to a target persona.
6
Customer Feedback Survey + Follow-up Workflow
Create a customer feedback workflow including: a 3-question NPS survey (score + 2 follow-up open questions), branching follow-up email copy for promoters (9-10), passives (7-8), detractors (0-6), sample in-app survey microcopy, an automated follow-up cadence (timing and channel), and templates for outreach to detractors for issue resolution. Include one incentive option for higher response rates.
Design a short, actionable survey (NPS + 4 follow-ups), branching follow-up messages based on score, and a plan to close the loop with responders.
7
Dynamic Product Recommendation Templates
Generate 6 dynamic product-recommendation templates (2 email, 2 in-app, 2 push) for a retail app. For each template include: short copy (1-3 sentences), dynamic fields to substitute (e.g., {{last_bought}}, {{avg_spend}}), the simple logic rule that decides the recommendation (e.g., "if last_bought in 0-30 days and avg_spend>50 then recommend premium"), urgency/add-on language, and an example with tokens filled.
Provide personalized recommendation messages for email, in-app, and push with dynamic fields and simple recommendation logic.
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