Privacy Policy
Last updated: 5/23/2025
1. Information We Collect
We collect information that you provide directly to us, including when you:
- Create an account
- Create and run AI workflows
- Upload content for processing
- Use our services
- Contact our support team
- Subscribe to our newsletters
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your transactions
- Improve our AI workflows and automation features
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Train and improve our AI models (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations
- With AI service providers to process your workflows
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data in transit and at rest.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
- Control how your content is used for AI training
6. AI Data Processing
Our service processes your content using AI technologies. By using our service, you acknowledge and agree that: (a) your content will be processed by AI models; (b) we may use anonymized and aggregated data derived from your usage to improve our services; (c) you have obtained all necessary rights and permissions for any content you submit for AI processing; and (d) you will not submit any sensitive, confidential, or personal information unless specifically required and authorized by the service. You can control whether your specific data is used for improving our AI models through your account settings. Even when enabled, we will only use your data in accordance with industry best practices and applicable privacy laws.
7. Data Processing Limitations
While we implement robust security measures, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure. You are responsible for: (a) ensuring the appropriateness of content submitted for processing; (b) obtaining necessary permissions for any third-party data; and (c) complying with applicable data protection laws in your jurisdiction. We reserve the right to refuse processing of any content that violates our terms or applicable laws.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: alex@aiflowchat.com